Terms & Conditions

To cancel and receive a full refund, you must notify info@clayground.com.au at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows. If you wish to reschedule within the 48 hours of the scheduled lesson, you will be charged a 30% late rescheduling fee based on your class price.

To cancel and receive a full refund, you must notify info@clayground.com.au at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows. If you wish to reschedule within the 48 hours of the scheduled workshop, you will be charged a 30% late rescheduling fee based on your workshop price.

Makeup sessions are NOT available. You must be able to make all dates.

To cancel and receive a full refund, a customer must notify info@clayground.com.au at least 2 weeks prior to the event. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows.

A minimum of 48 hours notice is required to reschedule your event. If you wish to reschedule within the 48 hours of the scheduled session, you will be charged a 30% late rescheduling fee based on your session price.

Gift vouchers are valid for 3 years after purchase. They are not refundable.

To cancel your membership please email us at members@clayground.com.au with 30 days notice.

Memberships are not transferable.

If a student arrives over 30 minutes late to their scheduled class, the teacher is able to refuse entry with no rescheduling or refund possible.

You must be able to make all dates. We're not able to do make-up sessions if you can't make a date.