T & C's

T & C's

cancellation and refund policies
covid health restrictions
Students that arrive to the studio with any signs of COVID (coughing, sneezing and or a temperature of over 38 degrees) will be asked to reschedule their session for the safety of other students.
single classes
To cancel and receive a full refund, you must notify info@clayground.com.au at least 48 hours prior to the lesson. Within 48 hours of the scheduled lesson, there will be no refunds for cancellations or no-shows.
If you wish reschedule within the 48 hours of the scheduled lesson, you will be charged a 30% late rescheduling fee based on your class price.
privates & events
To cancel and receive a full refund, a customer must notify info@clayground.com.au at least 2 weeks prior to the event. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows.

Memberships
Memberships are not transferable.

gift vouchers
Gift vouchers are valid for a year after purchase. They are not refundable.

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